When you go into a retail store to buy something do you consciously recognize the quality of customer service you receive? I sure do.
If I receive great customer service, it is very likely that I am going to buy something rather than to go and shop at another store… AND… I am more than likely going to tell my friends and family about [...]
Archive for February 22nd, 2009
Retail Church
Posted in Foundation, Strategy on February 22, 2009 | 1 Comment »
